You have the right to know how your personal information is handled on the u16 platform. Everything is explained clearly on this page.
Six core principles that guide how we protect your privacy
Every data transfer at u16 is protected with SSL/TLS 256-bit encryption — a level of security that is virtually impossible for hackers to breach.
SSL 256-bitYour personal data is never sold to advertisers or third parties. This is an unchangeable policy at u16.
Zero Data SalesYou may request to view, correct, or delete your information at any time. Data portability is fully supported.
Full ControlYour data is stored on secure cloud servers under 24/7 security monitoring. Unauthorized access is completely prevented.
24/7 MonitoringIn the event of a data security incident, we are obligated to notify you within 72 hours. Transparency is our commitment.
72-Hour NoticeIndependent security experts conduct system audits every 6 months. Any vulnerabilities identified are addressed immediately.
Regular AuditsTake a moment: This Privacy Policy is written in plain English. By using the u16 platform, you agree to this policy. If you have any questions, email us at support@u16.click.
When you u16 Every time you register, place a bet, or get in touch with us, certain data is generated. You have the right — and we have the responsibility — to be transparent about what is collected, where it is stored, and how it is used.
u16's Privacy Policy is built on transparency. We believe hiding information behind complex legal language is not respectful to our users. That's why everything is written in plain English.
This policy applies to: u16.click The website, Android/iOS mobile apps, and all associated u16 services.
If this policy changes, the date at the top of the page will be updated. For significant changes, you will be notified by email or SMS.
u16 Only the information that is strictly necessary is collected. We never ask for anything beyond what is needed.
| Data Type | What's Included | When is it collected |
|---|---|---|
| Identity Information | Name, date of birth, NID/passport number | During registration and verification |
| Contact Information | Mobile number, email address | At the Time of Registration |
| Financial Information | BKash/Nagad number, transaction records | During deposits and withdrawals |
| Usage Information | Betting history, login times, preferences | While Using the Platform |
| Technical Information | IP address, device information, browser | Automatically upon visiting the site |
U16 will never ask for your password, OTP, or payment PIN via phone or message. If anyone does, it's a scam — report it to us immediately.
u16 Your data is used only for specific, legitimate purposes — no hidden agendas.
To stop marketing communications, click the "Unsubscribe" link at the bottom of any email or contact our support team.
u16 Never shares your data with advertisers or unrelated third parties. However, in certain limited cases, information may be shared with partners:
In each of the above cases, we share only the minimum necessary information and require our partners to uphold privacy standards equivalent to our own.
Simply put: u16 has never sold, does not sell, and will never sell your data. This is a core principle we stand by.
u16 The website and app use certain cookies that help enhance your experience.
Optional cookies can be disabled from your browser settings. However, disabling essential cookies may cause certain features to stop working.
You have certain fundamental rights regarding your personal data that u16 respects.
You can request to see what information we hold about you at any time.
You may request corrections to inaccurate or outdated information at any time.
Unless required by law, you may request deletion of your data after account closure.
You have the right to receive a copy of your data in a machine-readable format.
In certain circumstances, you may request that the use of your data be temporarily restricted.
You have the full right to object to the use of your data for marketing or any other purpose.
To exercise any of these rights, email support@u16.click. We are obligated to respond within 30 days.
u16 Your data is retained only for as long as necessary.
Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.
u16 We do not knowingly collect personal information from anyone under the age of 18.
If you believe someone under 18 is using u16, please notify our support team immediately. We will take swift action.
Protecting Your Data u16 Using a multi-layered security system:
No system on the internet is 100% secure — that's a fact. But u16 works every day to minimize risk by maintaining the highest possible standards.
For any questions, complaints, or requests regarding this Privacy Policy, please contact us:
If you are not satisfied with our response, you have the right to file a complaint with your local data protection authority.
We're ready to answer all your questions. Protecting your privacy isn't just a legal obligation for us — it's an ethical commitment.